SSC-D11

**Return Policy for Sitsmart Revolving Chairs**

 

Thank you for choosing a Sitsmart revolving chair. We strive to ensure your complete satisfaction with our products. Please review our return policy below:

 

**1. Eligibility for Returns**

   - You may return a Sitsmart revolving chair within 7 days of purchase if it meets the following conditions:

     - The chair must be in its original packaging and in unused condition.

     - Proof of purchase, such as a receipt or order confirmation, is required.

  

**2. Non-Returnable Items**

   - Chairs that have been assembled or used are not eligible for return, unless they are defective.

 

**3. Return Process**

   - To initiate a return, please contact our customer service team at [customer service email: sitsmartchairs@gmail.com to obtain a Return Merchandise Authorization (RMA) number.

   - Securely pack the chair in its original packaging along with all accessories and documentation.

   - Clearly mark the RMA number on the outside of the package.

   - Ship the package to the address provided by our customer service team.

   - Return shipping costs are the responsibility of the customer unless the return is due to a manufacturing defect or an error on our part.

 

**4. Inspection and Refunds**

   - Once we receive the returned chair, our team will inspect it to ensure it meets return eligibility criteria.

   - Refunds will be issued within 14 business days after approval of the return.

   - Refunds will be issued in the original form of payment used for the purchase.

We dispatch your order within 24hrs on a working day. After Dispatch, as per your location, you can expect to get your order within 2 to 5 days if you are nearer to some city, else 4- 8 days for locations far away from cities. The estimated delivery date is usually visible on the courier tracking page too